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Passenger denied flight after cosmetic procedure

"...the guest was not fit to travel."
by Bernie V. Franco
Published Jul 28, 2025
airplane
A female passenger (inset) who went through cosmetic procedure complains about not being allowed by airline to board her plane in spite of her medical clearance. Airline stresses passenger isn't fit to take the flight.
PHOTO/S: Canva / CBS Miami

Hindi pinayagan ang isang female passenger na makasakay ng eroplano matapos ang kanyang cosmetic procedure.

Hindi rin umubra ang dala-dala niyang medical clearance.

Ang desisyon ng airline ay para raw sa kaligtasan ng passenger.

Ito ang naranasan ni Shataria Banks, na uuwi na sana sa Houston, Texas, mula sa Miami International Airport noong July 23, 2025, ulat ng CBS Miami.

Himutok ni Shataria experience niya with Spirit Airline, isang low-cost American airline: “Even though I have my medical clearance, even though my doctor clear me, you still restricted me to fly."

Naka-indicate sa medical clearance ng doktor ni Shataria na fit siyang bumiyahe matapos isinailalim sa “thorough assessment.”

Ilang araw namalagi si Shataria sa Miami para sa isang cosmetic surgery, na hindi na niya sinabi ang specifics.

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PASSENGER TAKES VIDEO OF ARGUMENT

Kinunan ng video ni Shataria ang pakikipagsagutan niya sa airport personnel sa check-in counter.

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Tinanong niya ito kung may nakalagay bang medical policy online na puwedeng mabasa ng mga pasahero bago sila mag-book ng flight.

“We have a procedure that we have to follow,” sagot ng personnel kay Shataria. “It’s about your safety.”

Sinabi rin umano sa kanya ng personnel na walang official policy in writing ang airline.

“I’m not saying that [the airline] can’t deny their travelers and they’re [not] looking out for their safety, but have something in place, because everybody don’t have money to waste for a new flight," ani Shataria sa CBS Miami.

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AIRLINE RELEASES STATEMENT

Naglabas ng official statement ang Spirit Airlines kaugnay ng insidente.

Giit nito, dumaan sa tamang proseso ang kaso ni Shataria.

“Our records show the agents followed our procedures and consulted with a designated on-call medical professional via our vendor Medlink to verify the guest’s fitness to travel.

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“The medical professional at Medlink was informed of the guest’s documentation and advised that the guest was not fit to travel based on their condition of their safety.

“The guest was ultimately issued a refund for the flight.”

Sa video, nakunan si Shataria na may bandage at drainage tube na nakakabit sa kanyang abdomen area.

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A female passenger (inset) who went through cosmetic procedure complains about not being allowed by airline to board her plane in spite of her medical clearance. Airline stresses passenger isn't fit to take the flight.
PHOTO/S: Canva / CBS Miami
  • This article was created by . Edits have been made by the PEP.ph editors.
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