GMA Network has filed a separate complaint before the National Telecommunications Commission (NTC) against SkyCable last September 17.
This is in relation to the alleged persistent signal loss on SkyCable Channel 12 (GMA-7) during the airing of the toprating Kapuso noontime show Eat Bulaga.
Based on “numerous complaints” from SkyCable subscribers, GMA maintained that there is “basis to believe that the signal disruptions were effected in order to reduce the viewership level of GMA/Eat Bulaga.”
GMA also cited in its NTC complaint that such “irresponsible acts” are particularly affecting Eat Bulaga’s Kalyeserye segment, which recently broke records in Twitter world with over 12 million tweets from avid fans of Alden Richards and Yaya Dub (AlDub).
GMA’s official statement, dated September 22, partly stated: “In its letter, the Network argued that it is significant that the signal loss and degradations are confined to SkyCable Ch. 12 [GMA-7] only to the exclusion of other must-carry channels, and that there is basis to believe that the signal disruptions were effected in order to reduce the viewership level of GMA/Eat Bulaga, which has enamored millions of viewers with its phenomenal AlDub/Kalye-serye segment resulting in the program’s very high ratings.”
GMA also submitted a DVD copy of a recorded video from a SkyCable subscriber in Pasig City, showing the reported signal loss of SkyCable Channel 12 during Eat Bulaga’s September 10 episode.
The same SkyCable subscriber stated that the signal loss seems to be isolated to Eat Bulaga! since its rival program It’s Showtime can be seen on SkyCable Channel 8.
At the same time, GMA submitted several written complaints from SkyCable subscribers to NTC as basis for the Kapuso network's complaint versus the cable service provider.
A SkyCable subscriber from Makati named Cherie Villanueva stated in her September 5 e-mail: “hi. cherie here. Ang gma dito sa bangkal Makati as of 7:00am naputol ang signal. as in freeze ang channel 12 gma. PLS HELP! Manonood ako ng eat bulaga."
Another SkyCable subscriber from Bulacan, with username firstname.lastname@example.org, described the signal disruption on SkyCable Channel 12 last September 5, as follows:
“Good day GMA, Kahapon po, during EB nagloloko n po ung signal. Nawawala wala at gumagalaw ung image.
"Then nung nagkalyeserye na. Nagiging blank n po. Pati po ung mga kapitbahay namin. Dito po kami sa Malolos, Bulacan.
"We are using Skycable. Sana po maayos ito nang makapanood kami ng Eat Bulaga ng maayos. Tnx and more power."
GMA has filed a similar complaint to NTC versus SkyCable last August.